System upgrade with new features
Resolved
May 09 at 08:46pm BST
Maintenance has been completed - thank you for your patience! Please report any problems to help@secure.clinic
Affected services
Updated
May 09 at 08:11pm BST
The permissions problem is now fixed for most users. The maintenance period is expected to last until 9pm.
Affected services
Updated
May 09 at 07:49pm BST
The problem with user permissions is currently being resolved, next update expected in 20 minutes. Thanks for your patience!
Affected services
Updated
May 09 at 07:24pm BST
Our upgrade is currently in progress.
Users may transiently be experiencing permission denied errors, which should be resolved shortly.
Affected services
Created
May 09 at 06:30pm BST
We are upgrading all Secure Clinic customers to the latest version of the software. This major update will allow clients to manage an appointments diary for their patients which is integrated directly into the Secure Clinic EHR.
No unavailability is anticipated during this upgrade, however it has been scheduled outside of UK office hours to reduce the risk from unexpected problems. We will update you by email with any changes to the schedule.
Users logging in during the upgrade may experience unexpected behaviour or errors, and use of the system during this period for important tasks is not advised.
The feature will be available to try immediately after the maintenance window.
Affected services